Policies

 

We know that running a thrift shop can be a bit of a wild ride. To keep the good vibes flowing and make sure everyone enjoys the thrift ride, we've laid out our policies in a way that's as clear as our sparkling pink vibes!

• All sales are final! Due to the nature of our pre-loved fashion items, we do not accept refunds or returns. But don’t worry...we’re here to make your life easier and ensure you absolutely love your pre-loved treasures!
• Quality Assurance: We’re all about quality, but as a thrift shop, surprises can happen! So, give your items a good inspection before handing over that cash. If you spot a defect post-payment and the tag’s still on, hit us up within the same day of delivery.... we've got your back!
• Try-On Policy: Want to check your stuff before committing? No problem! Arrange for our courier to wait for a 10 minutes while you check out your goodies. If something isn’t quite right and you decide to return it, just remember: you’ll need to cover the shipping directly to the courier.
• Order Cancellation Policy:

  If you cancel an order without notice or ghost the courier, that’s a one-way ticket to our blacklist. We pay the shipping either way, so a 40 EGP cancellation fee will be required to shop with us again.

   This fee must be settled via InstaPay: thrifterinpink@instapay

• Order Modification Policy: Due to the hustle and bustle of our fabulous operation, we can’t change orders once they’re in the system. Need a change? We’ll have to cancel, and then you can place a fresh order with your new faves!

For any questions or assistance, please contact us at thriftersinpink@gmail.com.